In most cases, we ship out your goods using SKYNET. Only for some rural places where skynet is inefficient, we use Pos Laju.
We have a corporate account with SKYNET that the company will send a staff to collect our goods daily (except wednesday) between 4pm-6pm. The staff named Ibrahim is a responsible and professional person. He had never failed to collect our parcel even in heavy rain! Sometime, i really felt sorry to him!
We will provide you the tracking code between 7-8pm via email. Sorry, NO sms please! The tracking code looks like this:
201 xxx xxx xxx
The efficiency of SKYNET service varies from branch to branch, one dispatch guy to another. Generally, we are still happy with their service. In most major cities, you may receive your goods in next working day. If you don’t receive your goods (if you are sure there is somebody at home/office) in next working day, call them and provide your tracking code. You may also check online at http://www.skynet.com.my
One thing that i don’t like SKYNET is they don’t have a General Phone Line for you to call up and track your parcel. For instant, if you are located in Kuantan, you have to call the Skynet branch in kuantan. If you have accidentally rang to their headquarter in PJ (which many people did by refering to their homepage), they will ask you to call kuantan branch number. Opps sorry, i should say they do have a General Phone Line but INCAPABLE of tracking your parcel instantly.
Below are the skynet branch phone numbers that you should save into your phone: